What's The Big Idea?Over 10 years ago, I purchased a Chevy Volt. A great car and a Motor Trend COTY winner. Even so, it still had a few glaring flaws. So I set out to do something about them. And so was born the VoltShop. Many other cool, helpful innovations followed. As Volt customers moved on, they demanded similar products for their Honda Clarities, Mitsubishi Outlanders, Tesla Model 3s, RAV4s, and now, Subarus. The AscentShop is another big new step, and I couldn't be more excited to help Subaru owners love and protect their cars even more.
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A Word About Design...
We have a few ideas that we hold dear. Simplicity of design, ease of installation, little or no permanent modification of the car, ease of use... Many folks don’t need to read the installation instruction for our items, but we send them anyways. If you hold most of our products up and look at a picture of them in place, everything should make sense. And they generally fit in a way that is pretty simple to understand.
We don’t want you to worry that you have to wreck your new car to put something in, and we don’t want you to be afraid that you’ll never be able to get something installed. So everything is user friendly and as simple as we can make it. And yes, if you run into a problem or question, we are always right here to help.
Customization and Customer Support
You won’t find the things we make just anywhere, and we understand that you don’t buy them every day, either. So we want to be sure that your questions are answered and you know what you are getting. Questions are always welcome, and we are there before and after the sale. Email is always welcome with questions, comments and concerns. And you will get to me, Stephen O'Hara, the boss, and nobody else.
s[email protected]
What Is It All About, Really?
When I was very young, my favorite uncle one told me to find something people need, make it so they want it as well, sell it at a fair price, and treat every customer like your own brother. And if you did that, he said I would never lack for customers or friends. So when this whole thing got started completely by accident, I just followed that sage advice. And I swore that I would never do things like so many businesses out there that manage to sell stuff in spite of how they treat customers, or what kind of crap they sell.
Turns out that Uncle Duffy was right. And I'm making a lot of friends out there.
Stephen O’Hara, President
We have a few ideas that we hold dear. Simplicity of design, ease of installation, little or no permanent modification of the car, ease of use... Many folks don’t need to read the installation instruction for our items, but we send them anyways. If you hold most of our products up and look at a picture of them in place, everything should make sense. And they generally fit in a way that is pretty simple to understand.
We don’t want you to worry that you have to wreck your new car to put something in, and we don’t want you to be afraid that you’ll never be able to get something installed. So everything is user friendly and as simple as we can make it. And yes, if you run into a problem or question, we are always right here to help.
Customization and Customer Support
You won’t find the things we make just anywhere, and we understand that you don’t buy them every day, either. So we want to be sure that your questions are answered and you know what you are getting. Questions are always welcome, and we are there before and after the sale. Email is always welcome with questions, comments and concerns. And you will get to me, Stephen O'Hara, the boss, and nobody else.
s[email protected]
What Is It All About, Really?
When I was very young, my favorite uncle one told me to find something people need, make it so they want it as well, sell it at a fair price, and treat every customer like your own brother. And if you did that, he said I would never lack for customers or friends. So when this whole thing got started completely by accident, I just followed that sage advice. And I swore that I would never do things like so many businesses out there that manage to sell stuff in spite of how they treat customers, or what kind of crap they sell.
Turns out that Uncle Duffy was right. And I'm making a lot of friends out there.
Stephen O’Hara, President
Gerald Duffy Heveron, a proud member of the Greatest Generation.